![]() ![]() ![]() The use of local, natural and organic products in our spa. Use of indoor paints that are low or zero VOC or Green Seal Certified. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort. These hotels may also be interesting for you. Secrets Aura Cozumel employs a variety of environmentally-friendly practices such as: Consistent tracking of energy and water consumption. Secrets Aura Cozumel, Cozumel Centro, Cozumel. Show more Interesting hotels nearby Secrets Aura Cozumel Secrets Aura Cozumel is located in Carretera Costera Sur Km.12.9, 77600, Cozumel, Mexico. Guests received no warning that contraction would be going on during their stay, the work began early in the morning and continued late into the night, and many guests, having booked their suite well in advance, arrived to find their room was unavailable, and they were moved to a different, sometimes inferior room or, worse still, a different resort all together. the two small elevators had recently been maintained, and the other, right outside our door, was under construction. While this obviously represents a temporary problem, and it's fair to say any hotel may be judged poorly during periods of construction, it would seem they way they handled the surrounding complaints was quite poor. Beware.Under Construction: Secrets Aura Cozumel - See 5,902 traveller reviews, 7,139 photos, and cheap deals for Secrets Aura Cozumel at Tripadvisor. The resort received many poor reviews while they were under renovations. Negative: Poor customer service during construction ![]()
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